Online Reviews for Hutt City Auto Services

What an amazing experience at Hutt City Auto Services. Paul and his guys are absolute legends. These guys go the extra mile to help their customers for sure. They made me feel very welcome. Understood exactly what was needed, which was not straight forward in my case. Made a plan and executed it. Very well priced and worth every cent. Can not fault the service I received from Paul. Will definitely be back in the future.

Paul and his team are amazing and so easy to deal with. My parents take their car, 4wd and 2 motorbikes here and I come from Upper Hutt to bring my car. All our vehicles get the love they need at Hutt City Auto Services. 10/10 service.Bonus points for Paul fixing my father's 4wd on the spot when a mysterious fuse blew! Saved the day and lots of stress!

Great Service!!Took my car in and fixed it in 3 hours. Had parts on hand. Yard looked busy but still fit my car in for repair on short notice.Excellent experience!

Hi needed an urgent fix on a car as I travel long distances with it every day, was panicking on how am I going to get it fixed, Paul reassured me that it wasn’t going to long he was quick efficient and broke everything down. Absolutely amazing would recommend to anyone. Thank you Paul

Went to get my car looked at because i thought i had an issue with a belt, he had a look at it and told me that the belts perfectly fine and explained what i thought was an issue is just old age pretty much and i had nothing to worry about. He didnt try charging me lots of money for stuff i dont need. definitely recommend

Paul was his team were great! Super helpful and even offered me a loan car for the day while I was getting a service. 10/10 experience from these guys. Will def be back!

super friendly staff, really professional and super quick, they saved our campervan holidays !! I definitely recommend

Super friendly and helpful staff. quick and good work all around.

It save my life

Our Christmas miracle came early in the form of Hutt City Auto Services. We were traveling in a rental campervan when a coolant leak suddenly stalled our five-day journey north. Our rental company referred us to another nearby shop, but after a day and a half of delays and uncertainty we were left feeling like our trip was effectively over.HCAS changed everything within minutes of arriving. Paul, the owner, not only took our situation seriously - he immediately offered us a safe place to park overnight and insisted we use their private employee space so we wouldn’t have to sleep on the sloped parking at the front of the shop. That level of care told us he understood the realities of campervan travel and genuinely wanted to help. To Paul, we weren’t just auto service customers - we were honored guests of Hutt City Auto Service.Within the hour he had identified the coolant issue in the radiator and estimated the replacement radiator would arrive tomorrow before lunch. Within two hours, he somehow found a radiator and had had us back on the road 12 hours earlier than his own estimate and four days sooner than what we had been told elsewhere. His communication was clear, the workmanship flawless, and the kindness unmistakable.Usually kindness like this comes from the closest of friends and family - here, it came from people who began in fact as strangers, but ended up in act the most sincere and generous hosts we could only hope for. While traveling across New Zealand I came across a Māori word that I believe captures this feeling perfectly: manaakitanga —hospitality, care, and generosity toward guests. Hutt City Auto Services embodies manaakitanga completely. We walked in disappointed and hopeless; we left feeling uplifted and back in motion (with some Whittakers chocolate on the house too)!If you need a mechanic you can trust, especially while traveling, HCAS is where you’ll find people who treat you not just as customers, but as guests they are proud to look after.Paul, thank you for saving our trip and reminding us that Christmas miracles do happen, and that they sometimes look like your local auto shop with world class level service.Forever a fan,Simon